8kber Privacy Policy — Full Version in Bengali

01Introduction & Scope

8kber places the highest importance on its members' privacy. We believe your personal data is your asset, and protecting it is our responsibility. This Privacy Policy Drafted in accordance with international data protection law — in particular, the GDPR (General Data Protection Regulation).

This policy applies to:

• For users of the 8kber website (https://8kber.im).
• For 8kber mobile app users.
• Applicable to both registered members and guests.
• For anyone who reaches out to us through any channel.

We may update this Privacy Policy We reserve the right to update this at any time. For significant changes, we will notify you by email or through the platform. We recommend checking this page regularly.

02What Information We Collect

8kber collects two types of information from you — What You Provide Directly and Automatically collected data. Full details are provided in the table below:

03Data Collection Methods

8kber may collect your information through various methods. We always handle this process with full transparency:

Collected directly

When you Registration when you place bets, create an account, make deposits or withdrawals, contact customer support, or fill out any form, that information comes directly to us.

Automatic Collection

When you use the 8kber platform, certain technical information is collected automatically — including cookies, log files, pixel tags, and similar technologies. This data is primarily used to improve platform performance.

From Third Parties

For KYC verification, your information may be verified through trusted identity verification services. Your data remains fully protected throughout this process.

04Purpose of data use

8kber uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. The primary purposes are:

• Account Creation & Management: To complete the registration process and keep your account active.
• Financial Transactions: To securely process deposits, withdrawals, and other financial transactions.
• Identity verification: To complete the KYC process and fulfill legal obligations.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Personalized experience: To recommend games, bonuses, and offers tailored to your preferences.
• Customer Support: To resolve your issues quickly and effectively.
• Contact: To send important updates, bonus offers, and promotional information.
• Responsible Gaming: To analyze your gaming patterns and identify potential issues early.
• Legal Compliance: To comply with local and international laws.

8kber never sells your data to advertisers or uses it for marketing purposes without your consent.

05Data Sharing Policy

8kber does not sell your data. However, in certain circumstances we may share limited information with trusted partners:

When Information May Be Shared:

• Payment processors: Limited information is shared with payment providers such as bKash, Nagad, and Rocket solely to process transactions.
• KYC Verification Services: With trusted, licensed verification providers to confirm your identity.
• Law Enforcement Agencies: With government authorities when required by court order or legal obligation.
• Technology partners: Technology partners that support platform operations, but only with the data strictly necessary.

In all cases, data sharing is governed by agreement, and third parties are required to comply with 8kber's privacy standards.

06Cookies & Tracking Technologies

8kber uses cookies and similar tracking technologies. These are stored as small text files in your browser and help enhance your browsing experience.

Cookie types:

• Essential Cookies: Essential for the platform to function properly — includes login sessions, security tokens, and similar data. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytical Cookies: To analyze platform usage. This information is anonymous.
• Security Cookies: To detect and prevent fraud.

You can manage most cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

07Data Protection Measures

8kber uses industry-leading technology to protect your data. Our security infrastructure is built on multiple layers of protection:

• 256-bit SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Access Controls: Only authorized personnel can access sensitive data.
• Firewall & DDoS Protection: Our servers are protected against external threats.
• 24/7 monitoring: Our security team monitors systems around the clock.

However, 100% security on the internet cannot be guaranteed. We strongly encourage you to keep your account password strong and never share it with anyone.

08Your Rights

Under GDPR and international privacy laws, every 8kber member has the following rights over their personal data:

• Right to access: You can request to see what information we hold about you.
• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request the deletion of your data under certain circumstances.
• Right to restrict processing: You can ask us to stop using your data for specific purposes.
• Right to Portability: You may request an export of your data in a standard, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, please support@8kber.imto send us an email. We typically respond within 30 days. Please note that certain data may need to be retained due to legal obligations.

09Data Retention Period

8kber does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as your account is active, and for a minimum of 5 years after it is closed.
• Financial transaction data: Generally 7 years, as required by legal obligations.
• KYC Documents: Retained for 5 years after account closure.
• Log & technical data: Generally 12 months.
• Marketing preferences: A record is retained even after you opt out.

Once the designated retention period ends, your data will be securely deleted or anonymized.

10Contact & Complaints

For any questions, concerns, or complaints regarding our privacy policy, please reach out to our dedicated Data Protection Team's Contact us:

• Email: support@8kber.im
• Live Chat: Available directly on the platform.
• Response time: typically within 24–72 hours.

If you believe we have not handled your data appropriately, please contact us first. If the issue remains unresolved, you may file a complaint with the relevant data protection authority.